Choose a request type
Each form asks only what it needs. You get a ticket number when it is received.
Request received
Use the ticket number and your email in “Check status” below.
Send another requestFrequently asked questions
Where do I redeem a coupon?
Copy the code with the copy button on the coupon card, then follow the “Redeem at” link and paste it. It leads to the official coupon page or the in-game settings menu. Expired coupons are marked “Expired”.
My coupon does not work.
Check the expiry date, server/account conditions (new or returning players only, etc.) and the one-per-account limit. If it still fails, use “Report wrong information” and we will re-check the original.
Where do maintenance times come from?
Only the start and end times in the official maintenance notice. When an extension is announced we re-check it and keep a change log. Please report any mismatch.
How do I get alerts for favorite games?
Log in and tap the star on a game page. New coupons, maintenance and closing events for that game appear in “My games”, and each alert type can be turned on or off there.
Who writes the news?
AI summarizes official notices and press releases, and only posts that pass a check against the original are published. Every post shows its source and an AI-editing label.
I want a post about our game taken down.
Use “Remove or correct a post”. We hide it within 24 hours and email you the result. The “Request removal” link under a news post pre-fills the post details.
I cannot log in or want to leave.
Reset your password from the login screen; you can leave from your member info after logging in. If that does not work, use “Account & other”.
Is ZZAN an official game service?
No. ZZAN is a fan service not affiliated with game companies. Game names and trademarks belong to their owners; please check official information via the original links.
How are new games added?
Send a “Request a game”. Games with an official notice board or official social media we can cite come first.
How ZZAN handles information
Official sources only
We collect only from official notices, press releases, official social media and public APIs. Unverified information is never posted.
AI only summarizes
AI summarizes the original and organizes values such as coupons and periods. Extracted values are checked against the original; facts are never changed or added.
Sources shown
Every post shows its source, a link to the original and whether AI editing was used.
Crawler zzanbot
Reads public pages slowly and respects robots.txt. How to opt out or limit the rate is on the guide page.
About zzanbot →Handling standards and timelines
- Removal (rights holders / people mentioned)Hidden within 24 hours of receipt; the review result is sent by email
- Corrections / wrong informationReviewed against the original within 2 business days and fixed. Changes are logged.
- Coupon & event tips, game requestsAdded after the official source is confirmed. We may not reply individually.
- Partnership, account, otherAnswered by email within 2 business days.
Copyright and rights infringement
- Identify yourselfCompany or organization, department, and if you are an agent, your authorization.
- Specify the targetThe post URL and the problematic part (quoted text, images, coupon data, etc.).
- We hide first, then reviewWithin 24 hours of receipt, the post and related coupon/event data are hidden and removed from search indexing.
- We tell you the resultThe result is sent by email. If you disagree, reply with the same ticket number.
Check status
Enter your ticket number and the email you used to see the status.
Email us
For anything the forms do not cover, please email us. We do not offer phone support. Business information is at the bottom of the page.